Terms and conditions

Praguelicio.com ( or the "Company"), the operator responsible for the travel andmedical services advertised in this website, and acts only as intermediary between travelers and relevant travel services providers, medical treatment providers, airlines and hotels („Partner“) Our services are rendered under the following general terms and conditions:

Services and hotels

Our Prices Include:
All services and prices specifically described in each itinerary.
Accommodation in the chosen hotels in Prague, transportation from/to the airport in Prague, airline ticket (if choosen), medical treatment (if choosen). In the event the hotel has to be changed for another of a similar category due to availability problems, such a change shall be duly notified in advance.

Our prices DO NOT include:
Passport charges or handling
Tips and gratuities to guides, drivers, bellboys, staff and other service personnel
Baggage excess
Any extra charge that is not specified in the itineraries.

Medical

The treatment and the relationship with the clinic

Praguelicio.com holds no medical qualifications. Praguelicio.com does not carry any responsibility for the work of the surgeon, clinic and its staff. In case the surgeon does not recommend the surgery, (due to incorrect information in the medical questionnaire) we do not hold the responsibility.
All the medical work undertaken is the responsibility of the clinic. The clinic will provide the client with all the necessary advices and instructions. If the client refuses to follow them resulting into any type of damage or loss because of the lack of care on the client’s side, Praguelicio.com does not take any responsibility.

Medical Questionnaire

By returning us a filled medical questionnaire you agree to let Praguelicio.com and the clinic or spa hotels use this questionnaire for the purposes limited to medical use only. Praguelicio.com does not take any responsibility in case the client has provided false information or has concealed client’s full medical history.
All the information in the questionnaire will be treated in a discrete and confidential way. None of the information you provide us for the purpose of the treatment will be used in the future without your written permission.

Deposit

Prices

The final price of the service should include the treatment itself, as listed in the pricing guide, and additional costs which would be agreed upon. The additional costs include accommodation, transportation to and from the airport, entertainment. The client is responsible for any unexpected costs related to the treatment that are not already included in the treatment price guide.

An exact quote is induvidual for every client according to our price list and filled medical questionaire. Praguelicio.com reserves the right to change prices. All pricing changes will be posted on our web site, and such posting shall be considered sufficient notice to you of such changes. Clients are responsible for regularly reviewing pricing information as posted so that you have notice of such changes.

A non-refundable, non-transferable deposit per person per trip/surgery is required for the Praguelicio.com to reserve space for you. The deposit is necessary to pay till 5 days from the day of order and receiving the first confirmation invoice. The company currently accepts Paypal transfer. Your booking is not confirmed and payment is not deemed made until the deposit is received by the Praguelicio.com and you receive a confirmation invoice about that. Your reservation will be automatically canceled if deposit is not received by Praguelicio.com due to date. Payment of the deposit indicates you have read and accepted these Terms and Conditions. Deposit is quantified individually for each itinerary.

Please review and verify your booking invoice thoroughly and contact your Travel Agent or Praguelicio.com immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. Praguelicio.com cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. In the case of billing errors, The company reserves the right to re-invoice you with correct pricing.

Final payment for your trip is due 20 days prior to commencement of services. In case of medical services provided by our partnered clinic the rest of the payment is paid after initial consultation with a surgeon at our partnered clinic ONLY by a credit/debet card. Client will subscribe a separate contract with the clinic.

The company is not responsible for canceled land and/or air reservations in the event payment is not received by the final payment date.
All payments will be debited in local currency (Czech Korunas). The exchange rate fluctuates and it is published that day by the main Czech Banks. Often the daily exchange rate will effect the amount shown on your statement, when back in the US, in USD.That´s why we are not able to guarantee that the amount which will be charged from your credit card will be the price in USD on which we have agreed. Payment by a credit/debit card the charge of 3.5% on top of your payment will be applied due to the increase of associated bank charges.

Praguelicio.com nor the clinic can be held responsible for the exchange rates given by your card issuer.

Other circumstances


The client is responsible for his safe arrival to Czech Republic. Praguelicio.com does not take any responsibility in case there is a delay in flight or if the client’s traveling documents are not valid or insufficient.

Praguelicio.com is not liable for any compensation in case our supplier cannot provide the service as agreed upon. Praguelicio.com is not responsible for any unexpected circumstances requiring further costs and expenses which are beyond the subject of the contract, or which are beyond our control which we cannot foresee and avoid even after our best possible care.

In case there are any changes in the booking from the side of the Praguelicio.com, we guarantee to provide such information to the client as soon as possible. Praguelicio.com ensures its client that in such a case Praguelicio.com will re-arrange the date or other conditions of the treatment to the client’s satisfaction. Financial refund or non-monetary compensations are possibilities after mutual agreement is made. If client does not agree with our proposal of solution in case a problem is created at our side, a full financial refund is possible.

Please review and verify your booking invoice thoroughly and contact your Travel Agent or Praguelicio.com immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. The company cannot accept responsibility if we are not notified of inaccuracies within 5 days of sending out the invoice. In the case of billing errors, The company reserves the right to re-invoice you with correct pricing.

The company is not responsible for canceled land and/or air reservations in the event payment is not received by the final payment date.

All payments will be debited in local currency (Czech Korunas). The exchange rate fluctuates and it is published that day by the main Czech Banks. Often the daily exchange rate will effect the amount shown on your statement, when back in the US, in USD.That´s why we are not able to guarantee that the amount which will be charged from your credit card will be the price in USD on which we have agreed. Payment by a credit/debit card the charge of 3.5% on top of your payment will be applied due to the increase of associated bank charges.

Danube Tree Agency LLC nor the clinic can be held responsible for the exchange rates given by your card issuer.

Other circumstances
The client is responsible for his safe arrival to Czech Republic. Praguelicio.com does not take any responsibility in case there is a delay in flight or if the client’s traveling documents are not valid or insufficient.

Praguelicio.com is not liable for any compensation in case our supplier cannot provide the service as agreed upon. Praguelicio.com is not responsible for any unexpected circumstances requiring further costs and expenses which are beyond the subject of the contract, or which are beyond our control which we cannot foresee and avoid even after our best possible care.

In case there are any changes in the booking from the side of the Praguelicio.com, we guarantee to provide such information to the client as soon as possible. Praguelicio.com ensures its client that in such a case Praguelicio.com will re-arrange the date or other conditions of the treatment to the client’s satisfaction. Financial refund or non-monetary compensations are possibilities after mutual agreement is made. If client does not agree with our proposal of solution in case a problem is created at our side, a full financial refund is possible.